Asking if Vivid Seats is it Legit, is like asking if Stubhub is legit.
When looking to buy sport, concert, or theater tickets, it’s hard to find an honest company, with a solid guarantee, a good reputation, excellent customer support, and cheap ticket prices. While Vivid Seats, is a real, legitimate business that does millions of dollars in ticket sales each year, other concerns about their reliability, customer service, and ticket prices are important to understand.
Vivid Seats Reviews
If you search for reviews of VividSeats, you will come across quite a few customers complaining that they got ripped off. While there are certainly cases where buyers are complaining about something that is not within VividSeats’ control (for example, if a seller ships e-ticket printouts instead of hard tickets – many sellers do this to protect themselves and you from fraud), there are many cases where I think their customer support team could have handled things better.
When comparing Vividseats versus Stubhub (in my humble opinion), I would almost always choose Stubhub. Over the last 2 years Stubhub has worked hard to improve their ticket replacement policy. What does this mean? Well when you buy tickets on any ticket site, it’s actually possible that those tickets aren’t really available (this typically occurs when two buyers, buy the same tickets on different sites). Stubhub has created an industry standard of trying to find similar tickets at no cost to the buyer. Unfortunately, in my experience, Vivid Seats does not practice this replacement ticket policy. Instead, your order will be cancelled and you’ll have to look for other tickets.
Vivid Seats Ticket Prices
Ticket prices on VividSeats are an interesting thing. While Vivid Seats certainly has some things going for it, cheap prices are not one of them. Because VividSeats has such high fees, I can pretty much guarantee that for just about an event you look for, they will not have the cheapest tickets available. VividSeats charges anywhere between 15 and 24% in fees that they will only show you when you get to the checkout. To combat this, VividSeats offers many different rewards and discounts, mostly for loyal customers (learn more about VividSeats coupon codes).
Unlike Vivid Seats, TickPick charges no additional fees, so the price that you see is the price that you pay. TickPick’s ticket prices were the lowest price on more than 90% of the tickets that we searched and compared. With TickPick, you get the cheapest tickets without any of the fees or hidden service charges all with a great customer support team that is available 24/7 via email and 9am to 9pm by phone or live chat. If you somehow find the same tickets for less we’ll match that price and provide you with a promo code. If you have any questions or need help buying tickets don’t hesitate to comment below or shoot us an email at firstname.lastname@example.org.
Now you know TickPick is the best ticket site without any fees on concerts, sports or theater tickets!
Get $5 off a $99 purchase, $10 off $199, and $20 off a $399 purchase.