Screen Shot 2014-04-28 at 11.18.02 AM

TickPick Reviews | Is TickPick Legit?

Part of the reason TickPick exists is due to the very user experience I had when it came to buying sports tickets. The industry as it was, in my opinion, wasn’t good enough. And in the process of correcting what I felt to be wrong with the ticket industry, TickPick was created. The saying goes, “if it ain’t broke don’t fix it”. But in this case, some serious fixing needed to be done.

I’m embarrassed to say this, but: I’ve purchased fake tickets in the past (Not from TickPick). But as the co-founder of TickPick, this type of experience is a good one to have because it helps me and my team understand how you feel when buying tickets online at Stubhub, ScoreBig, Seatgeek and so on. It can be nerve-wrecking. And in the case of Brett and the fake tickets, it can also be embarrassing. These feelings are exactly the reason our company strives to operate as it does: quickly, transparently, and with a BuyerTrust Guarantee. This way, if you’re using TickPick, you never have to think twice about if you’re buying legitimate tickets: You are.

Ticket Site Reviews

Because we think the most of our fans, we understand the precaution taken before trusting a website to buy from. So, if you’re still unsure whether or not buying tickets on TickPick or online in general is safe, you’ve come to the right place. Because we want to have complete transparency with our customers, we’ve compiled and summarized every TickPick review from all over the internet. The good, the not so good—it’s all there. And by taking just a quick glance, you’ll see some stand-out reasons as to why our customers love us:

  1. “No hidden fees”: this means our tickets are often cheaper than our competitors
  2. “Great technology”: we use algorithms to help customers find the best deals
  3. “Helpful customer support”: situations will inevitably occur, but the way in which they are handled is what matters.

While reviewing TickPick, keep in mind that we’ve only been in business for 4 years. But in those 4 years, we’ve managed to stick to our guns, and our guarantees.

BuyerTrust Guarantee

Here at TickPick, we have a 100% BuyerTrust Guarantee on all tickets purchased through our site. This guarantees that your tickets will be valid, authentic, and that you will receive them with ample time before the event. If there are any problems with your tickets, we will work to replace them with tickets of equal or greater value, and if an event is cancelled, we will refund your purchase. The only exception to this is if the event is rescheduled, and in that case, the previously purchased tickets will remain valid for the rescheduled date. The support team at TickPick has one goal in mind, and it’s to make sure they do everything they can to uphold this guarantee.

The Sellers

Before any large seller is able to list their tickets on TickPick, they must be vetted by our team. In other words, if we don’t trust a seller based on a reputation any less than perfect, we will not show their tickets. At TickPick, the seller’s records are continually monitored for honesty, integrity, and fairness. If sellers, at any point, do not abide by our standards, then action will be taken toensure buyers don’t see their tickets listed on TickPick.


Google Reviews

This is where you will find the most reviews written about TickPick. As of today, August 17th, 2015, we have 135 reviews on Google, with a 4.8 star rating. Not too shabby, if we do say so ourselves. On the few outstanding negative reviews, we’ve made it a point to respond. By addressing what went wrong, we are able to connect with the customers in a way that most secondhand ticket marketplaces fail to do. And even though we don’t have a perfect record, we are learning from our mistakes every day. For example, we recently eliminated fees for electronic ticket download, a complaint voiced on only a few occasions. But when you speak, we listen.

Screen Shot 2014-04-28 at 12.10.42 PM

Digitally Secure?

Norton Secured powered by VeriSign LogosNorton Secured is a 3rd party security solutions website which manages and verifies that TickPick is safe to use. Norton Secured uses the highest security possible for all credit card and debit card transactions and makes sure that all information is encrypted.


What the Experts Say

In addition to making waves with the fans, TickPick has already managed recognition by several media outlets. Due to TickPick’s advanced user interface and no-fee business model, the experts have had plenty to say about us:

“TickPick seeks to differentiate itself from StubHub with lower fees.”

“Score the best tickets on any budget.”

“Hate paying too much for tix, but don’t like the ambiguity of sites like @StubHub? Check out TickPick!”

“TickPick wants to put ticket buying power back in the customers’ hands.”

“What makes TickPick unique is their trademarked algorithm, which ranks tickets based on what is the best deal.”


Additional Reviews

Here are a few of our favorite TickPick reviews:

Screen Shot 2014-04-28 at 1.06.54 PM

Screen Shot 2014-04-28 at 1.07.14 PM

Screen Shot 2014-04-28 at 1.07.31 PM

Screen Shot 2014-04-28 at 1.07.47 PM

Better Business Bureau TickPick Review

The Better Business Bureau is a reputable 3rd party review site which has consumers interests as their priority. And on a scale of F to A+, TickPick was given an A+ rating! This means two things: that the BBB found no evidence of significant government actions taken against us, and that the BBB believes we will interact with our customers in a positive way.


Yelp TickPick Reviews

On Yelp, a user driven review site, TickPick received 4 out of 5 stars. This is okay, but obviously not as good as we strive for. However, this is only taking into account 11 Yelp reviews of the 48 reviews that have been written. When including the other ratings (five 4-star ratings and 32 5-star ratings) TickPick’s average rating is 4.6 out of 5.0.


If you ever have any questions or concerns, feel free to email us at [email protected], or give us a call on our support line. We’ve already assisted thousands of anxious customers through their ticket purchasing decisions. So why wait? Go check us out. And more importantly, get the tickets you want, at the price you want.

  • Joe Cassitto

    Mark – I can’t remember exactly what happened 2 years ago with your order, but if you reach out to us and I’ll personally see to it that we take good care of you for the trouble you went through. A lot has changed in 2 years and we have added a ton of automation to make sure that what happened to you is not the norm. Thanks!

  • crstein

    “This was our first use of tickpick and it all worked out great. We were very nervous about venturing into the world of re-seller tickets and all of the information the website provided about how they work and how the security worked really helped give us a sense of confidence about the process. The end result was great tickets at a fair price and an awesome concert. Will definitely use the service again.”

    • Luke Heston

      Thanks so much for the kind words! Welcome to the TickPick family!

  • Lili

    Awwwwwwful place to buy tickets!!!!!!! Don’t do it! Stay away! They charged me 70 dollars tickets and when the tickets arrived to my house they were only 31dollars! They are a rip off!!!!

    I uploloaded pictures of how much I payed verses how much these tickets were. So, sadden by how they run their business. Just terrible!

    • Jack Slingland

      Hi there – TickPick is a secondary ticket marketplace where tickets can be sold above or below face value, depending on demand for the event. We try to make this as clear as possible, and even require all customers to check off a box at the checkout page alerting them of this fact before allowing a purchase to be processed.

      Our lack of service fees make our tickets the cheapest on the secondary market. We take a 10% commission from the sellers who post tickets for sale, so in this particular case we made $7. I apologize if you were confused about the nature of our services and if you have any additional questions feel free to contact us at 845-538-4567.

Site Footer

Sliding Sidebar

What is TickPick?

What is TickPick?

We are a no-fee ticket marketplace that is changing the industry. We're growing rapidly thanks to cheaper prices, an amazing buyer experience, and a novel approach to the secondary ticket market.

Check Us Out